
Phase 1: Week 2 Review
The Mentor-led questions (at right) are to be asked by the Mentor during the weekly review.
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The Technician in Training should record the full Q&A discussion and upload the audio file using the form below. Once complete, press Submit to finalize this week’s assessment.
After Upload, press Submit.
Mentor-Led Q&A

1. What are the elements of a good hydration strategy? Why is hydration important?
2. What does a technician need to do when customer requires follow up action or a quote?
3. What is the proper way to communicate with coordination team about activity schedule or other site issues?
4. Where do you find customer contact information?
5. How do you look up part numbers for IR Compressors and Dryers? What about for non-IR machines?
6. Can you walk me through the air flow on a flooded rotary?
7. Can you walk me through the coolant flow on a flooded rotary?
8. Have you been able to successfully log into Tech Direct?